Hi, I hope you're doing well. I wanted to ask if it’s possible to set up an automatic email to be sent to customers when they sign up through the popup on the website. This would allow us to send them a message with the promo code and a confirmation of their registration as soon as they complete the form. Thank you in advance for your feedback. Best regards,
in progress
EcomSend
in progress
Hi there,
Thank you for your feedback!
We now support Double Opt-in, so you can set up a confirmation email for customers who sign up through the popup.
For fully automated emails, currently this can be done via Shopify Flow. We’re planning to optimize the automation process in a future update, which will allow you to send automated emails directly through Ecomsend.
If you have any questions or need help setting this up, feel free to contact our in-app support team.
Best regards,
Ecomsend Team