Feature Request

people sometimes give a fake email adress

Hi there! I am currently configuring the email settings for my store and I would appreciate your help. I have completed all the DNS setup for a branded sending domain (CNAME, TXT, etc.), and the domain is now verified. However, the welcome email sent via the popup automation is still landing in the spam/junk folder. Additionally, when sending a test email, it appears as: SendWILL contact@mail.guriknife.com I could not find where to: Change the sender / from name (so it shows only my brand name) Confirm or adjust the from email used specifically for popup and automation emails Could you please let me know: Where exactly I can change the sender name and from email for popup/automation emails? If there are any additional deliverability settings I should configure to help prevent these emails from going to spam? Thank you very much for your support. Best regards, Debora - Guri Knife

The scenario is, that viewers want to see the pricing first and have to close the pop up if the pop up is over the pricing. So they close the pop up to see the price and when they saw it, they can't get the opportunity for the code again. So they try to refresh the page but nothing happens, and they close the product page and decide not to buy. So please fix it as soon as possible

The app is not working anymore it keeps saying " app.ecomsend.com refused to connect." Please fix this asap.

I just installed and I am using a 10% discount popup but when I tried it out o the Shopify store, it does not bring me to the products but instead gives me a "Too many requests" error. What is going on and how do I fix it?

when i press to change between week to days its not working

Hello! Can we set it up so that an automatic email, such as a subscription success email or a custom email with other introductions, is sent after a customer successfully subscribes?

why cant it autmatilc send the marketing email

Can I have a PDF checklist automatically sent to the customer after submitting the pop-up.