Include birthdays
planned
EcomSend
planned
EcomSend
Hi everyone,
Thank you for suggesting the addition of birthday information. We agree that it's a meaningful marketing detail. Before moving forward, we'd like to gain a better understanding of how you plan to use the birthday information.
EcomSend syncs all subscriber information to Shopify. However, as shown in Image 1, Shopify's customer details section doesn't have a dedicated field for birthday information. This means that if EcomSend wants to add this field, it needs to be added to the Customer Metafield, as illustrated in Image 2. The challenge is that when exporting customer information, Customer Metafields are not included.
Our question is, if EcomSend adds birthday information to the Customer Metafield, how do you plan to utilize it? For example, how would you send marketing messages to customers on their birthdays?
Looking forward to your insights on this matter.
S
Shana Sides
EcomSend: birthday coupons and/or birthday freebies.
EcomSend
Shana Sides: Thank you for your prompt response. Our concern is how to send marketing messages to customers on their birthdays through an automated workflow, avoiding the manual checking of each customer's metafield section. Can any other email/SMS marketing apps accomplish this?
S
Suraj Shetty
EcomSend can it be done via shopify automation
EcomSend
Suraj Shetty: Regrettably, our tech team has assessed the feasibility, but Shopify Flow/Automation doesn't support this operation.
T
Tonny Blaise
this would be awesome
C
Corin Hale
would love this!
V
Vjekoslav Knežević
as well
R
Rigo International
Hey, we would like to use this feature.
A
Ahmad Qandil
yes i would like to have this feature too
A
Ana Saiz Morón
Hi any update on this? We would like to be able to add this feature
D
Diana Kim
Was going to ask this as well!
Y
Yatsubey Diaz Hawley
This would be great.
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