Hi there!

I am currently configuring the email settings for my store and I would appreciate your help.

I have completed all the DNS setup for a branded sending domain (CNAME, TXT, etc.), and the domain is now verified. However, the welcome email sent via the popup automation is still landing in the spam/junk folder.

Additionally, when sending a test email, it appears as:

SendWILL contact@mail.guriknife.com

I could not find where to:

Change the sender / from name (so it shows only my brand name)

Confirm or adjust the from email used specifically for popup and automation emails

Could you please let me know:

Where exactly I can change the sender name and from email for popup/automation emails?

If there are any additional deliverability settings I should configure to help prevent these emails from going to spam?

Thank you very much for your support.

Best regards,

Debora - Guri Knife